Job details

Job Description:

The Training & QA Specialist will be responsible for developing training programs, evaluating the effectiveness of training sessions, and ensuring that quality assurance standards are met. This role will also involve conducting quality audits to identify areas of improvement and providing feedback to the team.

Responsibilities:

• Develop and implement training programs for new and existing employees
• Evaluate the effectiveness of training sessions and make improvements as needed
• Conduct quality audits to ensure adherence to QA standards
• Identify areas of improvement and provide feedback to the team
• Collaborate with team members to address training and quality assurance needs

Qualifications:

• Bachelor's degree in a related field
• 2+ years of experience in training and quality assurance roles
• Excellent communication and interpersonal skills
• Strong attention to detail and analytical skills
• Ability to work independently and as part of a team